Social Services

Social Services

Family Support

There are a variety of family support services to include assistance to eligible customers for Daycare, Transportation, At-Risk Case Management, Employment and Training, Food Assistance, Medicaid, Work First, Special Assistance for Adult Care Homes, and NC Health Choice. The purpose of each of these services is to promote self-sufficiency among families of Franklin County and support these families during the process.

Food & Nutrition Services – Designed to promote the general welfare and safeguard the health and well being of the nation’s population by raising the levels of nutrition among low-income households.  Households must file Food and Nutrition Services applications by submitting a state approved application form DSS-8207 to the FNS office in the county in which they reside.  The application may be submitted in person, by an authorized representative, faxed or by mail. 

Work First Family Assistance (WFFA) – Short-term cash assistance and services such as job search to help recipients become employed and self-sufficient.  Also, assistance is provided for eligible children whose caretaker is not eligible for benefits themselves.

Managed Care – Links Medicaid recipients with a primary care provider who delivers and coordinates their health care needs.

Medicaid – Medical assistance for eligible families, disabled adults, individuals over 65, qualified Medicare beneficiaries and individuals in nursing homes.

Child Support Services – The Child Support Services Unit is a Federal/State/Local partnership to assist families in collecting child support.  Our goals are to ensure that children have the financial support of both their parents, to foster responsible behavior towards children, to emphasize that children need to have both parents involved in their lives, and to reduce the costs of government assistance. We provide five (5) basic services:  Location of non-custodial parents, establishment of paternity, establishment of support orders, enforcement of the support orders (including modifications when appropriate), collection of the support payments through a centralized collections process and distribution of the support payments from the centralized collections unit.