To ensure the health and safety of our customers as a result of COVID-19 we are temporarily limiting the public facing operations of the agency. We encourage you to utilize the online and telephone methods for applications, questions, and service provision.
Applications for Food and Nutrition and Medicaid can be submitted electronically via https://www.epass.nc.gov. Applications for Child Support can be submitted via ncchildsupport.com Paper applications can be picked up in the main lobby of DSS and dropped off in one of the drop boxes.
You may call the agency during normal operating hours from 8am until 5pm at (919) 496 5721. Documents may be faxed to the agency at (919) 496-8137 or emailed to firstname.lastname@example.org
Drop boxes are located outside the building and in the main lobby. Documents may be placed in either drop box and will be collected at 9am, 1pm and 4pm daily.
All interviews for applications and follow up will be made by telephone to ensure that services are delivered timely.