Gov. Cooper's Executive 142 expired on July 29, 2020. Normal billing practices have resumed, which are:
- The department will disconnect customers for late or non-payment of their utility bill
- Regular usage will be calculated and charged
- The department will charge late or deliquent fees
- The department will offer payment plan options for customers who are having difficulty paying their utility bill during this COVID-19 pandemic
All utility bill payments are to be made by mailing them in, online bill pay (convenience fee waived), automatic check draft, or through the drop box at the front of our office. FCPU will regularly check the drop box throughout the day. Applications for new water and sewer services are available for pick-up from a box at the front of the FCPU office. Completed service applications can be returned through the drop box at the front of our office.
Please stay safe and continue washing your hands for 20 seconds and using hand sanitizer frequently and continue to observe the social distancing recommendations and wear a fac covering. We will continue to monitor the situation moving forward. If you have any questions please contact the office at 919-556-6177.