The Planning & Inspections Department is available to the public by appointment only by email or phone by calling (919) 496-2281 for Inspections or (919) 496-2909 for Planning. All guests will be required to utilize a mask and will be limited to one visitor at at time. Staff can be accessed via phone or email during normal business hours. We ask that you leave a message if we are unable to answer your call as we strive to provide a timely response. Inspection requests will proceed as normal with the exception of occupied dwellings where a special inspection needs to be requested for an electronic inspection. Our online permitting system is operational and can be found on the department’s webpage, https://www.franklincountync.us/services/planning-and-inspections. We apologize for any inconvenience and encourage you to visit our webpage for any updates.
*Click here to see today's inspections (Please call in for cancellations).
*Online Inspection Requests for permits applied for and/or issued prior to March 31, 2020 click here.
*Due to the recent COVID-19 virus, the inspections department will not do any inspections where the inspector has to enter an occupied(lived in) dwelling. This includes but not limited to mechanical inspections; electrical inspections, bonus room additions or remodels. We are presently performing live remote inspections but these are handled on a case by case bases. If you have any questions or concerns, please contact the inspections department at 919-496-2281
PLANNING DEPARTMENT MISSION STATEMENT
The Franklin County Planning Department strives to achieve excellence while fulfilling its role as administrator and advisor to the County Manager and governing body on land use, planning, zoning, subdivision, code enforcement and other regulatory programs to guide future growth and development within the county. Our commitment to excellence goes beyond our obligations to staff and elected officials.
We are committed to providing quality services to all citizens through innovation, continuous improvement, determination and excellence in customer service. We strongly believe in a community-oriented comprehensive planning approach and welcome any comments, concerns, or suggestions that citizens would like to offer.
INSPECTIONS DEPARTMENT MISSION STATEMENT
The Franklin County Inspections Department strives to achieve excellence in all facets of building inspections through providing timely, efficient and thorough building inspections. We are committed to providing quality services to all citizens through innovation, continuous improvement, determination and excellence in customer service. We believe that through education and cooperation, we can and will build positive working relationships within the building community, consumers, and citizens alike.
Our primary mission is to safeguard the public, promote the health, safety, and welfare of Franklin County through enforcement of the North Carolina Building Code. We believe in equitable treatment for all individuals regardless of circumstances and strive to enforce all building codes in a fair and considerate manner.
***Please note: The portal above is for green street-name signs only. All other roadway signage (stop, warning, yield, speed limit, regulatory, etc.) must be reported to the North Carolina Department of Transportation (NCDOT) or your Homeowners Association (HOA).***