Emergency Communications

(919) 496-2511
287 T Kemp Rd.
Louisburg, NC 27549

Emergency Communications

Why does Franklin County need a False Alarm Ordinance?

This action became necessary due to the excessive number of false alarms reported to the 911 center. In fact, 98 percent of all alarm calls are found to be false, costing thousands of dollars of Public Safety services each year.

What is the purpose of the alarm ordinance?

The purpose of the alarm ordinance is to minimize or even eliminate false alarms in Franklin County for both residential and commercial properties that our Public Safety agencies respond to, thereby freeing up resources to respond to emergencies.

What does the ordinance require me to do?

The False Alarm Ordinance of Franklin County requires all alarm systems to be registered. You are also required to maintain and operate your alarm system in a manner which will reduce or eliminate false alarms.

Why do I need a permit? What happens if I do not get one? 

You need a permit so that Franklin County is able to implement the provisions of the ordinance. In addition, Franklin County needs to know where alarm systems are being operated and who is responsible for their use. Failure to obtain a permit is a violation of the Franklin County False Alarm Ordinance; Section 3D; Any person(s) operating an alarm system without an alarm permit (whether the permit was revoked or not acquired) shall be subject to a civil penalty for violation of this ordinance of a $100 per alarm call while the alarm system is without a permit.

Is the information provided on the permit application confidential? 

Yes. This information is only used to help the 911 Center contact you, or the person you designate, if needed.

How do I obtain an alarm permit and how much does it cost? 

If you choose you can print an application and return by mail. Applications can also be submitted online under the tab “Alarm Registration/Renewal”. There is not a fee for registering an alarm system.

How often do I have to renew my permit and is there a cost to renew my permit?

Alarm permits must be renewed annually. All permits expire one year from the date of issuance. You will receive a notice, mailed to the address on file at least thirty days before your permit is set to expire. There is no cost to renew your permit.

What if I do not agree that I am responsible for a false alarm?

Refer to the section entitled “Appeal Process” on this website.

What will happen if I do not pay my fees for false alarms?

Failure to pay assessed fees in a timely manner is a violation of Franklin County False Alarm Ordinance Section 6B; Payments must be received within thirty (30) days or a twenty-five dollar ($25.00) late fee will be added to the account.

Are there alarm systems that do not require a permit?

Yes. Anyone that has a Life Alert or HASTENS system are exempt. Also car alarm systems are exempt from this ordinance.

Where do I send payments for false alarm fines?

Payment can be made by check, money order, cashier's check or certified check payable to “Franklin County” and mail to:

Franklin County
113 Market St.
Louisburg, NC 27549

*Be sure to note, it is for a false alarm fine

Who can I call if I have additional questions or comments?

Please contact the Franklin County False Alarm Administrator at (919) 340-4320 or by email: alarm@franklincountync.us.  The hours of operation are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays.