Corona Virus & COVID-19 Response

Safer at Home Phase 2 starts May 22 at 5pm 

Guidance for the implementation of Governor’s Executive Order 141

The Order moves North Carolina into a Safer At Home “Phase 2” of easing certain COVID-19 restrictions to help revive the economy while protecting public health. This information is subject to change in light of new guidance from the Center for Disease Control and Prevention (“CDC”) and additional Executive Orders or local government declarations.

Phase 2 begins at 5:00pm on Friday, May 22, 2020 and remains in place until June 26, 2020, unless changed or cancelled.

Franklin County's Public Safety Curfew Ends May 22, 2020 at 5pm

View Executive Order 141
View FAQ about EO 141
View COVID-19 Information from Across State Government
View NCDHHS Phase 2 - Easing of Restrictions NEW!!!


Resource Center

 Corona Virus & COVID-19 Joint Information Center (JIC)

Tips to Remain Healthy

 Key Phone Numbers

  • NC COVID-19 Helpline: 1-866-462-3821
  • NC 2-1-1 by United Way of North Carolina is now available for people to call for assistance related to the COVID-19 coronavirus
  • COVID-19 text information and updates are available. To sign up, text COVIDNC to 898211.
  • North Carolina Emergency Management established a hotline for questions related to FEMA public assistance. Applicants may dial by phone at 919-825-2548 or by email pahotline@ncem.org.
  • Families that rely on free and reduced-price meals can text FOODNC to 877-877 to get information about location and serving times for nearby pick-up and drive-thru free meal sites while schools are closed. The service is available in Spanish by texting COMIDA to 877-877.

COVID-19 Related Closings and Changes to Service 
*updated May 22, 2020 at 1:30pm*

Aging
Louisburg and Franklinton Senior Centers are closed to the public for all classes, events, activities and congregate meals until further notice. Adult Day Care is also closed until further notice. Home delivered meals continue. Ensure and Glucerna is still available for purchase only at the Louisburg Senior Center. For assistance, please call 919-496-1131.


Airport NEW!!!
Airport is open for aviation traffic. Terminal is open to aviation community/clients through apron doorway. Public viewing allowed outside fence at Terminal. Please use Rampware Fueling Request System (https://klhz.rampware.com/) or call in advance for aviation fuel. Only ten people are allowed in the Terminal at one time. Public parking lot Terminal entrance is closed with the option to call 919-496-1234 for access or to make an appointment between 8am – 6pm. Terminal conference room and courtesy vehicles not available for use. Staff is available by phone and email (fcairport@franklincountync.us).


Animal Shelter NEW!!!
Animal Services will address animal control concerns over the phone by calling (919) 496-3032 Monday through Friday from 8am-5pm. Pleae call 911 for animal-related emergencies and an Animal Control Officer will be contacted. The animal shelter is open Monday through Friday from 12pm-2pm. Beginning 5/26/20, shelter hours will be Monday – Saturday 12pm-3pm. You are asked to only visit the shelter during this time if you are missing your animal, planning to adopt an animal in the shelter, or are with a rescue who is pulling an animal from the shelter. Please allow extra time when visiting the shelter as the number of visitors is limited inside the office/shelter. 


Elections
Office is closed to the public. Staff is available by phone and email. 


Communications
No changes at this time.


Cooperative Extension
Office open daily with limited staff. All programs, classes and events are postponed until further notice. The Farmer's Market will be open each Friday in May from 9am-1pm.


County Manager
Offices closed to the public. Staff is available by phone and email.


Economic Development
Offices closed to the public. Staff is available by phone and email. For business guidance, please click here


Finance
Offices closed to the public. Staff is available by phone and email.


Human Resources
Offices closed to the public. Staff is available by phone and email.   


Health NEW!!!
The Health Department provides well/mandated services all day Monday, Wednesday and Friday as well as Thursday mornings. Sick visits are offered all day Tuesday and in the afternoon on Thursdays. Please call ahead if you are sick (919-496-2533). No walk-ins are being accepted. 

Effective June 1, the Health Department will provide well/mandated services all day Monday, Wednesday and Friday as well as Tuesday and Thursday mornings. Sick visits will  be offered in the afternoon on Tuesdays and Thursdays. Please call ahead if you are sick (919-496-2533). No walk-ins are being accepted. 


Library
All Franklin County Libraries are closed to the public. All fines will be frozen in place and you will not be able to return any items at the moment. All book drops will be locked and all due dates extended. Resource sharing is also frozen. Please refer to the Library’s website for updates.


Parks & Recreation
Offices closed to the public. Staff is available by phone and email. All programs, playgrounds, restrooms, picnic shelters and athletic fields are closed until further notice. All County parks, ponds and trails/greenways remain open to the public. Click here for more detail.


Planning & Inspections
The Planning & Inspection Department remains closed to the public. Staff can be accessed via phone or email during normal business hours. We ask that you leave a message if we are unable to answer your call as we strive to provide a timely response. Inspection requests will proceed as normal with the exception of occupied dwellings where a special inspection needs to be requested for an electronic inspection. Our online permitting system is operational and can be found on the department’s webpage, https://www.franklincountync.us/services/planning-and-inspections. We apologize for any inconvenience and encourage you to visit our webpage for any updates.


Public Utilities
Office closed to the public. Staff is available by phone and email. Franklin County Public Utilities (FCPU) has temporarily suspended all disconnects for non-payment of bills. All fees and charges will still apply. At this time, everyone across our community needs access to clean, running water in an effort to help protect the community and mitigate the spread of COVID-19. We will continue to monitor the situation moving forward. FCPU is encouraging customers to utilize bill payment methods other than paying in-person at the main office, including paying online, auto check draft or through the drop box between the front doors of the main office. FCPU will regularly check the drop box throughout the day. If you have any questions please contact the office at 919-556-6177. Provisions for Public Utility Payments


Register of Deeds
For detail, please click here


Sheriff's Office
For detail, please click here.


Social Services
No changes at this time. 


Soil & Water
The Franklin USDA Service Center and Soil & Water is closed to the public. Call 919-496-3137*3 to make an appointment. 


Solid Waste
No changes at this time. 


Tax & GIS
Effective March 31, 2020 the Franklin County Tax/GIS building is closed to public access.  Tax and GIS services are still available by email at TaxOffice@franklincountync.us


Veterans
Office closed to the public except by appointment. Staff is available by phone and email.  


North Carolina Judicial Branch - Franklin County
https://www.nccourts.gov/locations/franklin-county