Corona Virus & COVID-19 Response

Update from Franklin County Health Director Scott LaVigne (4/3/20)

Five Positive Coronavirus Cases Confirmed in Louisburg Nursing Center (4/8/20)
Franklin County News here

Resource Center

Corona Virus & COVID-19 Joint Information Center (JIC)

Tips to Remain Healthy

  • Wash your hands frequently with soap and water
  • Stay away from sick people and practice social distancing
  • Clean and disinfect surfaces that are frequently touched
  • Avoid touching your eyes, nose and mouth
  • Cover your mouth and nose with a tissue
  • Discard tissues after a single use
  • Follow the CDC's travel guidance

 Key Phone Numbers

  • NC COVID-19 Helpline: 1-866-462-3821
  • NC 2-1-1 by United Way of North Carolina is now available for people to call for assistance related to the COVID-19 coronavirus
  • COVID-19 text information and updates are available. To sign up, text COVIDNC to 898211.
  • North Carolina Emergency Management established a hotline for questions related to FEMA public assistance. Applicants may dial by phone at 919-825-2548 or by email
  • Families that rely on free and reduced-price meals can text FOODNC to 877-877 to get information about location and serving times for nearby pick-up and drive-thru free meal sites while schools are closed. The service is available in Spanish by texting COMIDA to 877-877.

COVID-19 Related Closings and Changes to Service 
*updated April 8, 2020 at 10:30am*

Louisburg and Franklinton Senior Centers are closed to the public for all classes, events, activities and congregate meals until further notice. Adult Day Care is also closed until further notice. Home delivered meals continue. Ensure and Glucerna is still available for purchase only at the Louisburg Senior Center. For assistance, please call 919-496-1131.

Staff is available by phone and email. Airport is open for aviation traffic. Terminal is open to aviation community/clients through apron doorway. Please use Rampware Fueling Request System ( or call in advance for aviation fuel. Only five people are allowed in the Terminal at one time. Public parking lot Terminal entrance is closed with the option to call 919-496-1234 for access or to make an appointment between 8am – 6pm. Terminal conference room and courtesy vehicles not available for use.

Animal Shelter
The Animal Shelter is CLOSED until further notice and will accept visitors by appointment only. Call (919) 496-3032 to arrange visitation. Animal Control Officers will continue to respond to emergency calls ONLY. If you have an animal emergency, please call 911. If your pet is missing, please email with a photo of your pet along with when your pet went missing, where your pet went missing from and a contact number. Any other questions or concerns may also be emailed to

Office is closed to the public. Staff is available by phone and email. 

No changes at this time.

Cooperative Extension
Office open daily with limited staff. All programs, classes and events are postponed until further notice. The Farmer's Market is also closed until further notice. 

County Manager
Offices closed to the public. Staff is available by phone and email.

Economic Development
Offices closed to the public. Staff is available by phone and email. For business guidance, please click here

Offices closed to the public. Staff is available by phone and email.

Human Resources
Offices closed to the public. Staff is available by phone and email.   

The Health Department is open on Monday, Wednesday and Friday for mandated/well visits at this time. The department has dedicated sick days on Tuesdays and Thursdays. Please call ahead if you are sick (919-496-2533). No walk-ins are being accepted. 

All Franklin County Libraries are closed to the public. All fines will be frozen in place and you will not be able to return any items at the moment. All book drops will be locked and all due dates extended. Resource sharing is also frozen. Please refer to the Library’s website for updates.

Parks & Recreation
Offices closed to the public. Staff is available by phone and email. All programs, playgrounds, restrooms, picnic shelters and athletic fields are closed until further notice. All County parks, ponds and trails/greenways remain open to the public. Click here for more detail.

Planning & Inspections
Office closed to the public. Staff can be accessed via phone, email or appointment only under special circumstances during normal business hours. All inspections will be performed as normal while the issuance of new permits will be limited. Staff is aggressively working to enhance our online capabilities during this time. We apologize for any inconvenience and encourage you to visit our webpage for any updates.

Public Utilities
Office closed to the public. Staff is available by phone and email. Franklin County Public Utilities (FCPU) has temporarily suspended all disconnects for non-payment of bills. All fees and charges will still apply. At this time, everyone across our community needs access to clean, running water in an effort to help protect the community and mitigate the spread of COVID-19. We will continue to monitor the situation moving forward. FCPU is encouraging customers to utilize bill payment methods other than paying in-person at the main office, including paying online, auto check draft or through the drop box between the front doors of the main office. FCPU will regularly check the drop box throughout the day. If you have any questions please contact the office at 919-556-6177. Provisions for Public Utility Payments

Register of Deeds
For detail, please click here

Sheriff's Office
For detail, please click here.

Social Services
No changes at this time. 

Soil & Water
The Franklin USDA Service Center and Soil & Water is closed to the public. Call 919-496-3137*3 to make an appointment. 

Solid Waste
No changes at this time. 

Tax & GIS
Effective March 31, 2020 the Franklin County Tax/GIS building is closed to public access.  Tax and GIS services are still available by email at

Office closed to the public except by appointment. Staff is available by phone and email.  

North Carolina Judicial Branch - Franklin County