Public Utilities

(919) 556-6177
1630 US Hwy #1
Youngsville, NC 27596

Public Utilities

The Franklin County Public Utilities Department provides quality water and sewer services to approximately 5,400 customers in Franklin County 24 hours a day, seven days a week. Our commitment is to treat and deliver top quality drinking water to your home or business, and to collect the community wastewater for high-level treatment before releasing the cleaned water back into our local creeks. Our goal is to provide the best water and wastewater service for our customers while protecting the environment and maintaining public health at a fair and reasonable cost.

We appreciate your feedback, please visit our Customer Comments section to make any changes on your account or to notify us that you are disconnecting your services.


Franklin County Public Utilities is pleased to offer our customers the convenience of online utility bill payments.

With online bill pay, you can:

• Pay your bill with Visa, Master Card, and Discover credit card or a debit card
• View current balances and due dates
• Access billing history, payments, and charges
• View historical consumption data

Online utility bill payment offers several benefits, including:

• Ease of use - No more hassles with paperwork, postage or different payment methods for different statements.
• Security and Privacy - Personal information remains confidential and secure.
• Flexibility - No more postage or time spent handwriting a check. You can pay with Visa, MasterCard or Discover credit card or a debit card.
• Accessibility – You can pay bills any time, from anywhere, as long as you have Internet access. You can also view payments, bill history, and consumption data.
* Payments made online will be credited the next business day.

To get started follow the link below:


Bryce Mendenhall, Director 
1630 US Hwy #1
Youngsville, NC 27596

Phone: (919) 556-6177
Fax:     (919) 556-6709